ANSWERS TO MOST POPULAR QUESTIONS
Orders, Shipping & Delivery
Yes, we do! We are happy to tell you that we provide shipping on all orders to nearly anywhere in the world. These orders are shipped through EMS, USPS and other logistic providers.
We are Proud To Offer
FREE World Wide Shipping!!
We ship all orders via EMS and leading international carrier services. The average delivery time is 4-14 business days. However, international shipping delays can occur due to various reasons, such as a country’s customs process, weather, pandemic... Once your order arrives in your country, it is transferred to your local postal carrier for final delivery, and EMS tracking may stop updating. If it’s been more than 3 weeks, contact us and we will help track down your order.
Primarily we ship out from fulfillment centers in the United States, Eastern Asia, and Western Europe. If the item you’ve purchased is out of inventory in your nearest location, we’ll send it directly from our production lines at the same delivery times as stated in our shipping section.
Payments, Returns & Refunds
We Proudly offer Free World Wide Shipping
We accept all Payments by Visa, Mastercard, and American Express, and all other major credit or debit cards.
Please feel free to reach out to us through our contact pagehere, or simply send us your questions to:support@pureskincareco.com
Our return policy lasts 30 days, beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
You can check our return and refund policy here:
Refunds & Returns.
All return and exchange requests will be charged a 30% restocking fee.
We’re confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at support@pureskincareco.com and we will respond within 24 hours to assist with the process.